Contact us

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Contact us

Call us

0800 0800 88 45 47

We're available 9am - 5pm on weekdays

Email us

info@opunakehydro.co.nz

We'll respond within 2 business hours

Our address

We're located at:
Level 4, 151 Victoria Street West, Auckland Central 1010.

Postal address:
Opunake Hydro Limited, C/- Utilise Limited, PO Box 91826, Victoria Street West, Auckland 1142.

Billing and account enquiries

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FAQ

For quick answers about Utilise services you can take a look at our frequently asked questions.

Faults and outages

Call your local lines company, or alternatively give us a call on 0800 88 45 47 and select option 2 from the menu.

Formal complaints

Our aim is to ensure it is easy to do business with Opunake Hydro. If you have a complaint, please don't hesitate to contact us at complaints@opunakehydro.co.nz. If we are unable to resolve your concerns you can direct your complaint to the Electricity and Gas Complaints Commission on 0800 22 33 40 or via their website www.egcomplaints.co.nz

This is a free and independent service.